General Terms and Conditions

Términos y Condiciones

Conditions of access and use of this Web site

This section provides the information about the conditions of access and use of this Web site that should be known by the user. That information is necessary for the purposes specified in Law 34/2002 Society Services of Information and Electronic Commerce information.

  • Title holder/owner: LAUDO FORMACION SL
  • CIF:
  • Register address: CALLE DEL PLATA 3 – 28944 – FUENLABRADA (MADRID)
  • E-mail:



Acceptance of the General Conditions

The general conditions outlined below regulate the use of the Web of LAUDO FORMACION SL

The use of the Web of LAUDO FORMACION SL attributes the condition of user and involves the full and unreserved acceptance of any kind, of all the General Conditions which are published at the time of access by the user.

Therefore, the user is recommended to read the contents of the GENERAL CONDITIONS whenever prepare to use the website.


Cookies Policy

A cookie is a file that is downloaded to your computer while accessing certain web pages. Cookies allow a website, among other things, store and retrieve information about browsing habits of a user or his computer, depending on the information they contain and how his computer is used, can serve to admit it.

However, these means only obtain information relating to the number of pages visited, the city to which is assigned the IP address from which is accessed, the number of new users, frequency and recurrence of visits, time of visit, in browser or the operator or type of terminal from which you access the web.

These cookies are only associated with an anonymous user and his computer, and do not provide references which allow to discover neither the name of the user nor the access to other type of data stored on the device.

The cookies of LAUDO FORMACION SL cannot read data of your hard disk or read cookie files created by other service providers.



Own cookies

pll_language Cookies used to determine the language of the website.
wplc_chat_status; wplc_cid; wplc_email; wplc_name  Technical Cookies to manage chat service. Collect contact details of users such as name, e-mail, status.



Third-party cookies

-utma It enables the control function of unique views. The first time a user enters the website through a browser, this cookie will be installed. When this user reenters our page with the same browser, the cookie deemed to be the same user. Only if the user changes browser, Google Analytics will consider him as another user.
-utmb y utmc It enables the function of time calculation session. The first (UTMB) records the time of entry on the page, and the second (UTMC) checks whether to keep an open session or you have to create a new session. Utmb cookie expires 30 minutes after the last record in page view, while the UTMC is a session variable, so it is automatically deleted when changing or closing the web browser.
__utmt Google Analytics cookie. This function is related to the documentation used to limit the speed of service and data collection on high traffic sites. It expires after 10 minutes.
-utmz It enables the registration function of the source user. The data recorded will be, among others, if the user comes to our website by direct traffic from another site, from an advertising campaign or from a search engine (indicating the keyword used and the source).
_ga It enables the control function of unique views. The first time a user enters the website through a browser, this cookie will be installed. When this user reenters our page with the same browser, the cookie deemed to be the same user. Only if the user changes browser, Google Analytics will consider him as another user. In this case, it expires in two years.
_gat This cookie allows the user to differentiate between different tracking objects that are created in the session. It expires at logoff.
woocommerce_cart_hash This cookie is used to display the user’s shopping cart.
woocommerce_items_in_cart Cookie used to display how many items are in the user’s shopping cart.
wp_woocommerce_session_307ed3c010ce8cb5f1b19440c1a10813 Cookie used for tracking the user shopping session.



Deshabilitar cookies de terceros

Internet Explorer: Cómo administrar cookies en Internet Explorer

Mozilla Firefox: Habilitar y deshabilitar cookies

Google Chrome: Cómo administrar cookies y datos de sitios

Safari: Manage cookies

Disabling third-party cookies

Internet Explorer: How to manage cookies in Internet Explorer

Mozilla Firefox: Enabling and disabling cookies.

Google Chrome: How to manage cookies and site data.

Safari: Manage cookies



Denial and withdrawal of access to the Web and / or services

LAUDO FORMACION SL, reserves the right to deny or withdraw access to its website at any time and without notice, to those users who violate these General Terms or the Individual ones that may arise.



Applicable legislation

These general conditions are governed by the Spanish law.



Legal information data collection

The user guarantees the authenticity and veracity of all data communicated both filling in contact forms, as at any later time, being your responsibility to update the information provided in such a way that reflects the real situation. The user is responsible for the inaccuracy or lack of veracity of the information provided.


The user by filling in the various forms of data collection on this website, expressly consent to the processing of personal data by LAUDO FORMACION SL and his incorporation into a file duly registered in the Spanish Data Protection Agency. ( That company is responsible in order to facilitate further company information, product report, and report on offered services.

LAUDO FORMACION SL has adopted the technical and organizational measures to protect personal data that are collected and processed automatically.

LAUDO FORMACION SL commits, in any case, with the processing of personal data in accordance with the law and current legislation on data protection, and to establish appropriate confidentiality agreements with third-parties that yield or allow the access these personal data.

The user is informed, in accordance with the Article 5 of Law 15/1999, about the possibility of exercising their right of access, rectification, cancellation or opposition by sending a signed letter along with photocopy of ID card holder data, aimed at LAUDO FORMACION SL company with the heading DATA PROTECTION to the address: CALLE DEL PLATA 3 – 28944 – FUENLABRADA (MADRID)



Online sales

2.1. Classes are contracted directly with Spaneasy Learning. The academy does not guarantee specific classrooms, timetables or teachers. Also, it reserves the right to make the programme changes that it considers necessary.

2.2. All bookings made online, by phone or email are subject to confirmation.

2.3. All the classes are of 50 minutes duration, except one to one classes which last 1 hour.

2.4. Intensive courses have morning and afternoon schedules. Timetable preference should be communicated to our student care team when booking but it can be guaranteed depeding on our availability.

2.5. If the case arises that a student’s level of Spanish is unsuitable for the course that has booked, Spaneasy Learning reserves the right to move the student to a more suitable level.

2.6. Travel costs, food and drink, examination fees and entrances (museums, shows, performances…) are not included in the programme price.

2.7. During the high season, Spaneasy Learning may offer the classes outside the school.

2.8. In the exceptional case that only 1 or 2 students are enrolled in a course in the same level group, the academy reserves the right to turn into a Private or Semi-private program. In this case, the programme will be reduced by 50%.

2.9. A personalised certifícate will be issued containing the name of the course, course level, number of hours and number of weeks completed as long as the student has atended at least 80% of the classes.




4.1. As a general rule, accommodation is booked from the day before the course starts to the day after the course ends, normally from Sunday to Saturday. However, extra nights can be booked subject to availability and extra cost.

4.2. Book an accommodation requires the  40% upfront payment of the full amount when booking. The balance will be paid when the student arrives at school on the first day or by transfer/paypal. For more facilities, the full amount  can be also paid in advance when the student book the course.

4.3. Check-in is arranged between 12am and 11pm. Please, consult our student care team if your arrival time is after that time. Check-in outside of this timetable may be subject to a supplement.

4.4. Check-out is at 11am. Is possible to arrange a late checkout subject to an extra cost. Please, consult.

4.5. A security deposit is required for stays in: shared flats, private flats and student residences. The security deposit must be paid on the first day of class by debit/credit card. It will be refunded to the student’s debit/credit car within 7 days after departure, once the room has been checked. Part or all the security deposit can be retained if: The bedroom is not clean. The student has caused on several occasions a noise disturbance. The keys are not returned to the accommodation. The student has caused damage to the installations or furniture.

4.6. The student will be responsible remplacing the broken items. If there is damage but no one si responsible, the cost of the repairs will be shared among all the students living in the same accommodation.

4.7. Spaneasy Learning reserves the right to change student’s accommodations at any moment.

4.8. During the high season, the accommodations can be substituted by other type of accommodation with similar price.

4.9. In case of bad behavior or disciplinary offence on several occasions, the student will be expelled from the accommodation without the right any refund.

4.10. The student mus’t accept the rules agreed with the accommodation/landlord.

4.11. If the student wants a change of accommodation, there is an extra cost of 30 euros and always subject to availability.



5.1. When booking, an upfront payment of 40% total amount mus’t be paid as deposit to book your place in Spaneasy. The balance could be paid also when the student book the course, or withing the next days by transfer, debit/credit card, Paypal or the first day of class.

5.2. The balance has to be paid the first day of school at the latest. Without the full payment Spaneasy Learning can cancel the course, and the student has no right to a refund.

5.3. Student’s full name mus’t be stated on all bank transactions.

5.4. For security, personal cheques and cash by postcard are not accepted.

5.5. The payment at the school is only admitted in euros.

5.6. Fees and bank comissions have to be paid by the student. If the school receives any charge, fees or comission about student payment, Spaneasy Learning reserves the right to charge the student the concerned fees/comissions.

5.7. Any payments sent without a previous confirmation of enrolment by email will not be valid.

5.8. If student needs course confirmation or enrolment confirmation letter in order to obtain benefits/financial helps from governments, universities, institutions… The total programme amount has to be paid as upfront payment.

5.9. All Paypal transactions has a 4% commission surchage.

Any other payment not provided, must be informed through our phone: +34 691 51 33 80



  • 1. If the student want to cancel the programme, the cancellations will only be accepted prior to arrival by email.
  • All cancellations made by phone will not be valid.
  • 2. If the cancellation is communicated more than 2 weeks before arrival (15 days and more) , the total amount paid will be refunded except the upfront payment that will be retained.
  • 3. If the cancellation is communicated in the last two weeks before arrival (14 days and less) the total amount paid will be retained.
  • 4. In non on the cases the money will be refunded once the course has started.
  • 5. For security, refunds can only be made to the person who booked the course.
  • 6. For students who need Visa or already have visa, cancellations will only be considered once the student proof they left the country and the visa is not longer valid. Also, the cancellation will only be valid in the student’s return to their country.




8.1. Regarding cancellations prior to arrival, the notice period is 1 month. For cancellations communicated with less time notice, the total amount paid will be retained.

8.2. In case of cancellations after arrival, there is a one month’s notice required.

8.3. In case of a student decides to stop for any accommodation programme, the cancellation will not be valid.



9.1. Discounts can not be accumulated.

9.2. Discounts and promotions are only applicable when communicated to Spaneasy Learning prior to book.




In case of changes to student’s confirmed course reservation communicated in the last 15 days prior to arrival or after arrival, 75€ will be charged for administrative costs.



11.1. The refund process will be given within 30 days.

11.2. For all refunds the school will charge an administrative fee of 10% of the amount to be refunded.

11.3. All refunds must be requested during the 30 days following the cancellation or the end of the course. Otherwise, the student will not have the right to get any refunds.

11.4. For courses missed due to illness, early departure or delayed arrival… There will not be any refund.



1. The Price of the airport pick-up service is applied for one way (airport-accommodation; accommodation-airport). The Price is per person.

2. Student has to communicate flight number, departure place, arrival time and airport terminal at least 1 week before arrival. Any changes has to be communicated to the school. Any changes need to be communicate immediatly.

3. Arrival manager will be waiting at the airport a máximum of 60 minutes after expected arrival time. If student doesn’t show up or don’t contact to arrival manager the service would be cancelled with no possibility to any refund.

Nonetheless If the flight is delayed and the student contact with arrival manager after the pick-up time, the arrival manager may apply a supplement for waiting time.



Customer Service

In order to assist you, we offer the following phone number and email address.



Product search

At the top of the user, you will find different sections where you can select the type of product you want, and pointing the product, you will see the description and specific information.



Purchasing process

The processes involved in purchasing are described through our website in the following section.

Shopping cart

When the user wishes to purchase a product that interests him, he can add it to the shopping cart. You only have to click on the desired product and the button “I want it!”, you will find the file for each product and thus, to incorporate into your shopping cart those items you wish to purchase.

In your shopping cart the user will see a list of those selected to confirm that everything is correct. Below is a form appears to indicate billing and shipping details.

Order processing

Once the selection process of items is completed, the order is confirmed, and the customer is required to identify himself, if he has been registered previously, or otherwise, he is asked to register.

This phase is carried out safely by being integrated into our secure server form.

Payment Process

The user will choose the mode of payment and confirm the order. A summary of the order will appear; if you agree, you can confirm the order.

Promo Code

When the user has the items he will buy in the shopping cart, he will find the button “Redeem discount coupon”, in which you can enter the discount code. After entering the price, breakdown field with a new concept and the discount voucher made in the total price will be reflected.

Modification of the order

When the user is on the order summary page of the “Update” option, that will take you back to your cart, so you can change what you want will appear.



User Registration Procedure

The application for registration as a user and assigning your password or the password for our customer area does not imply automatic allocation of a password, as it will always potestative by LAUDO FORMACION SL. We reserve the right to terminate your key without notice, and delete your application and registration of our file at any time.

We remind you that the conditions of use of your password and user are as follows:

  • The username or email address and password assigned to the registered user are personal and not transferable.
  • The user is bound to diligently safeguard and keep the user name and password secret.
  • It is the responsibility of the registered user to use due diligence to prevent access and/or use of services available by third-parties who access or use in its name or identifying key codes.
  • The registered user is only responsible for the choice, loss, theft or unauthorized use of any password or identification code and the consequences that may arise.
  • The registered user must inform LAUDO FORMACION SL without delay, loss, theft or unauthorized use of the username and password that identify him. This communication shall be made in writing to our address or by email.
  • The above communication will also be required where the user has a mere suspicion of such facts, LAUDO FORMACION SL proceed in such a case to terminate the registered user, notwithstanding that it can start the registration procedure again.
  • The registered user may unsuscribe at any time as a user, without that decision may be retroactive, by writing to our registered office or by e-mail must be identified as a registered user with your password.

User registration mean its express and unreserved acceptance of all conditions set out in the Legal Notice of LAUDO FORMACION SL.

The interested user will request through the Web form their allocation request login and password. The request may not be sent if the person does not read and accept the conditions of use thereof.

The username is a valid email or valid username and exclusive property of the user. The email address provided may be used by LAUDO FORMACION SL for issuing communications.

Requests received by the user will be assessed and verified its by the LAUDO FORMACION SL staff. Accepted requests will be answered by sending an email to your email address supplied with the conditions of use, your user name and password.

His request received means express acceptance of the conditions set by the entity.



Obligation to make proper use of the website and content

All contents included on this website are provided purely for informative purposes, so that in no case can serve as a basis for claims or resources or constitute a source of rights. LAUDO FORMACION SL reserves the right to change, without notice, the contents of the website.

The user agrees to the correct use of the website and utilities provided under the law, this legal document, and instructions and warnings supplied to him.

The user agrees to the exclusive use of the web, and all its contents for lawful purposes and not prohibited, they do not violate the law and / or may be harmful to the legitimate rights of LAUDO FORMACION SL or any third-party, and / or they can cause any damage directly or indirectly.

To this end, the user shall not use any of the content of the website for illegal purposes, prohibited in this Legal Document, harmful to the rights and interests of third-parties or in any way damage, disable, overburden, become worse or impede the normal use of the web.

In particular, and merely indicative and not exhaustive, the user agrees not to transmit, distribute or make available to third-parties information, data, content, messages, graphics, pictures, sound files and / or images, photographs, recordings, software and generally any kind of material that:

  • In any way contrary to, disparages or undermines fundamental rights and public freedoms recognized in the Constitution, international treaties and other legislation;
  • Induce, incite or promote criminal, slanderous, defamatory, violent or, in general, contrary to law, morals and good customs generally accepted public order;
  • Induce, incite or promote actions, attitudes or discriminatory thoughts on grounds of sex, race, religion, belief, age or condition;
  • Incorporate, make available or allow access to products, elements, messages and / or criminal, violent, offensive, harmful, degrading or, in general, contrary to law, morals and good customs generally accepted or to order public;
  • It is false, ambiguous, inaccurate, exaggerated or extemporaneous, so that induces or misleading about its purpose or the intentions of communicating;
  • It is protected by any intellectual or industrial property belonging to third-parties without the user having previously obtained from the owners permission to carry out the use made or intended;
  • Violate the secrets of third-parties;
  • Contrary to the right to honor, personal and family privacy or the image of people;
  • In any way, impairing the credit of LAUDO FORMACION SL infringe regulations on privacy of communications;
  • Constitute, if any, illegal, deceptive or unfair and, in general, unfair competition;
  • Incorporate viruses or other physical or electronic elements that may damage or impede the normal operation of the network, system or computer equipment (hardware and software) LAUDO FORMACION SL or third-parties or that may damage electronic documents and files stored on these computer equipment;
  • Cause, due to its characteristics (such as format, extension, etc.), difficulties in the normal functioning of the Service;



  • Reproduce, copy, distribute, make available or otherwise publicly communicate, transform or modify the content, unless he has obtained the authorization of the corresponding rights or it is legally permitted;
  • Suppress, manipulate or alter, in any way, the “copyright” and other identifying data of the reserved rights of LAUDO FORMACION SL;
  • Attempt to obtain the content using means or procedures other than those which have been made available for this purpose or have indicated to this effect on the website where the contents generally are, of those commonly used on the Internet for this purpose. Unless they do not involve a risk of damage or disable the website, the services and / or the content.

The user will be responsable to any kind of damage that LAUDO FORMACION SL may suffer, directly or indirectly, as a result of any breach of the obligations arising from the general conditions or the law, regarding the use of the web.


Intellectual Property

All the contents in: are Intellectual Property of the company and they are protected according to the national legislation and the international intelectual property regulations.

The use of the content of our Web page without a written permission is strictly prohibited by LAUDO FORMACION SL.

It is prohibited to set this page as a framework for other. However, it could be posible to establish a link to our Internet address (URL of the web page), as long as they do not relate with false, inaccurate or incorrect statements that may induce error or confusion or that are contrary to law, morals or good customs.

The user can download the Web page on his terminal whenever for private use, without any commercial purpose.Therefore, it may not exploit, reproduce, distribute, modify, publicly display, transfer, or use the content of the web neither with public nor comercial purposes.

Violation of any of these rights may constitute a violation of these provisions, as well as an offense punishable under Articles 270 and following of the Penal Code.




All copyrights and other intellectual property rights on the artwork, graphics, text, video clips and audio, trademarks, logos and other content available on this website (“Content”) are owned by LAUDO FORMACION SL or are used with permission.

Although you can copy any part of this website on your own computer for personal use, you cannot copy or incorporate any part of the Content available on the website anywhere else, including your own website, or use the Content in any other public or commercial way. This means, you may not post or redistribute any part of our website, unless you have granted license to do so. This also means that, LAUDO FORMACION SL retains full title to all such Content, including any downloadable software or code, any images incorporated in or generated by the software and all the accompanying data. You may not copy, modify, reproduce, upload, transmit, distribute, do reverse engineering actions, disassemble or transform the contents to any other format.

The trademarks, logos and any other intellectual property appearing on this site are property of LAUDO FORMACION SL. It is prohibited the use of these marks without the prior written authorization of LAUDO FORMACION SL, or third-party proprietary brands.



Length of service

LAUDO FORMACION SL does not guarantee the availability and continuity of the Website. When reasonably possible, LAUDO FORMACION SL advance notice of any interruptions in the operation of the website; LAUDO FORMACION SL not guarantee the use of the Web Site to perform any specific activity, nor its infallibility.

Access to the web of LAUDO FORMACION SL is indefinite; however, LAUDO FORMACION SL reserves the right to terminate, without notice, the access to users who, in his view, violate the rules of use of their website and to exercise appropriate legal measures. In addition, LAUDO FORMACION SL reserves the right to restrict the access to some sections of the web to the general public. Limiting it only to specific users or groups of users by delivering an access password which will be responsible.



Liability disclaimer

LAUDO FORMACION SL makes every effort to avoid any error in the contents of the web page, but it does not guarantee or accept responsibility for any errors in the content of the web.

LAUDO FORMACION SL excludes any liability for damages of any nature possibly derived from:

  • The interruption or unavailability of access to the Web page.
  • The privacy and security in the use of the website by the user, and / or access of unauthorized-third-parties.
  • The eventual transfer of elements that adversely affect computer systems.
  • The accuracy, completeness and timely update of the contents of this website.

Consequently, LAUDO FORMACION SL does not guarantee the reliability, availability or continuity of its website or content, so the use of them by the user is carried out by its own risk, without, at any time, they hold LAUDO FORMACION SL account in this regard.

LAUDO FORMACION SL will not be liable for any interruptions of service, delays, errors, malfunctions and, in general, any other problems that could be originated from causes beyond the control of LAUDO FORMACION SL and / or due to User fraudulent or culpable action and / or origin have for reasons of force majeure. In any case, whatever its cause, LAUDO FORMACION SL won’t be liable either for direct or indirect damages, consequential damages and / or loss of profits. LAUDO FORMACION SL shall, without any compensation to the user for these concepts, to temporarily suspend the services and content of the website to perform maintenance, improvement or repair thereof.

LAUDO FORMACION SL excludes any liability for damages of any kind that may be due to lack of truthfulness, accuracy, completeness and / or timeliness of the content transmitted, distributed, stored, made available or received, obtained or that the user has accessed through the web page; nor for the contents provided by third-parties or entities.

LAUDO FORMACION SL tries as much as possible to update and correct all information hosted on its website that does not meet the minimum guarantee of truthfulness. However, it will be exonerated from responsibility for their failure to update or rectification, as well as the contents and information in the same discharges.

LAUDO FORMACION SL is not responsible for the use that users make of the services and products of the website or its passwords, and any other material from the website, infringing the rights of intellectual property or other rights of third-parties.

LAUDO FORMACION SL reserves the right to eliminate those contents that are inveraces, inaccurate and contrary to law, morality, public order and decency.


Law and Jurisdiction

The service is governed by Spanish Law, being competent the Courts of Madrid, to which the user expressly submits.